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The following is general information to answer questions you may have about your Custom Sailing, Ltd. vacation.  If we do not address your concerns here please contact us directly with your questions.  You can never ask too many questions!

 

RATES:   Rates are quoted in U.S. dollars are based on tariffs in effect at time of writing and are subject to change in the event of currency fluctuations or increase in costs.  Special offer rates are per person double occupancy.  Single occupancy rates are available on request.

PACKING:  Pack light!  Bring collapsible soft-sided luggage that will stow easily.  Most boats are limited in available storage area and you and your crew will be happier if you follow our recommendations.  You’re in the islands and the atmosphere is casual.  Bathing suits, shorts, T-shirts, sundresses and comfortable, cool clothing will work best.  Most restaurants are casual, however fine dining in some locations will require appropriate attire.

PASSPORTS:   Passport requirements will vary depending upon the country you are visiting and your nationality.  Therefore all guests should carry valid passports.  If visas are required, it is the responsibility of the charterer to obtain all necessary visas in advance of the charter departure date.

INSURANCE:  Custom Sailing, Ltd. strongly recommends you purchase insurance for trip cancellation, accident, sickness, and/or loss of baggage and personal effects.   The yacht is insured by the owner during the charter, it is recommended that you purchase additional liability coverage to protect you and your guests from any injury, accident or illness.   Damage to the yacht beyond normal wear and tear is the responsibility of the chartererTravel Insurance

DRUGS:   The possession, use, sale or distribution of illegal drugs on board any vessel is prohibited.  These activities will result in the immediate termination of the charter without a refund of any moneys paid

GRATUITY:     Did you have a fun trip?  Gratuity is customary in consideration of service and hospitality provided by your captain and crew.  The gratuity normally ranges from 15% to 20% of the charter fee and is given to the captain for distribution among the crew.

RESERVATIONS:     Your deposit of 50% of the charter fee is required at the time of booking.  The remaining balance is due 90 days prior to the departure date of your charter.  If an advanced provisioning allowance (APA) is required for your estimated expenses it is also due with the final payment, your Custom Sailing, Ltd. representative will inform you of an APA if appropriate.

CANCELLATIONS:  We recommend trip cancellation insurance.  Cancellations received 180 days or more are subject to an administrative fee of $500 per person.  Cancellations received between 180 days and 60 days are not refundable unless the identical space on the yacht can rebooked and are subject to the $500 per person fee.  Cancellations inside of 60 days are non refundable.

LIABILITY:   Custom Sailing, Ltd. shall not be liable for any loss, injury or damage to person, property or otherwise, in connection with any accommodations, transportation, or other services resulting directly or indirectly from any acts of God, dangers incident to the sea, fire, breakdown of machinery or equipment, acts of government or other authorities, wars whether or not declared, hostilities, civil disturbances, strikes, riots, thefts, pilferages, epidemics, quarantines, medical or customs regulations, defaults, delays or cancellations of or changes to itineraries or schedules, or from any causes resulting from insufficient or improperly issued passports, visas, or other documents.  Neither Custom Sailing, Ltd. nor any of its affiliates or subsidiaries shall be or become liable or responsible for any additional expenses of liability sustained or incurred by the charter guest as a result of any of the aforementioned causes.  Custom Sailing, Ltd.'s responsibility to passengers carried in vehicles, boats and aircrafts for transfers and excursions is governed by the laws of the respective countries in which the tours take place and no other country.  All claims are subject only to the jurisdiction of the courts of the country in which the cause of action arises.  The right is reserved to substitute yachts and to alter itineraries.  The right is also reserved to cancel the charter prior to departure.  If any charter is canceled by Custom Sailing, Ltd. prior to the passenger's joining the charter, Custom Sailing, Ltd. is liable for a refund of money received.  Charters canceled by the charter guest are subject to Custom Sailing, Ltd.'s cancellation policy.  Custom Sailing, Ltd. is not responsible or liable for defaults under the control of Custom Sailing, Ltd.  The traveler assumes complete and full responsibility for, and hereby releases Custom Sailing, Ltd. from any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements for each destination, and all safety and security conditions during the length of the proposed travel.  The receipt of your deposit and/or final payment will indicate that you have read these Terms and Conditions, and that you have agreed to them.  Prices are subject to change.

DISCLAIMER:  Neither Custom Sailing, Ltd. nor any of its affiliates, associates or any of their respective employees makes any representation or warranty (express or implied) as to the accuracy or completeness of any information provided to you.

 

 

Custom Sailing, Ltd.
3595 Canton Road A9-147
Marietta, GA 30066
(770)517-2992
info@customsailing.net

 

 

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